Thursday, May 8, 2008

hit-n-run...

all day on wednesday i was freaking out. the rain wouldn't stop and the phones would not stop ringing...wtf?!! we were short staffed in the office so i was forced to help out with recheck and customer service...ugh! why is this bad? it would not have been that bad if it wasn't for the damn rain. the weather caused heavy traffic and slow riding...packages were just going to be late. unfortunately, customers/clients don't take the weather in to consideration...

j.dot...how may i help you?

customer...where's my package? i should have been here 30 minutes ago!!

j.dot...yes sir. just talked to the car dispatcher and he states that the messenger is about 10 minutes from you. unfortunately, it's been rainin...

customer...i don't want to hear it. get my package here now!!

...all day it was like that. from the moment i sat down. the bike board wasn't too bad. sure we were playing a bit of catch up but once we did and the rain slowed down we were stable. the car board, on the other hand, got their ass*s handed to them...they just couldn't keep up with the demand. playing catch up from the very beginning was hard for them...oh wells.

as i said, the bike board was playing catch up from the morning on. this means that i had to stack messengers with late orders and knew that i would have to dish them orders i knew would be late. as i tell all my crew...just pick up the orders and rock them out in the order that makes sense for them. you know, don't kill your legs cause thats your engine...you need your engine. sure i run the risk of getting more packages late but at this point it's sort of too late for that and i need to just clean the board...whether packages will be late or not. also, if you rock them in a straight line you run a better risk of having only the last two be late all while rocking out five before those. it's perfect.

6688 is a messenger who understands this philosophy. even if he does zig-zag himself he's always ending his drops right were i imagined he would...leads me to assume we think somewhat alike. anyway, the man is fast...very fast. not sure how he does it but he's in and out of buildings like no one else. i won't ask how he does it i just know he does. the sad part of this story is that...

6688...eighty-eight.

j.dot...what up kid?

6688...i think i can't ride anymore. you might have to give that last pick up to someone else.

j.dot...why? whats up?

6688...this cab side swiped me and i came down on my u-lock. i went inside the hancock to drop the package and thought i was going to be alright but my side is swelling up. im ok though...

j.dot...damn kid. umm...well...how's the rig?

6688...the bike is alright but my side is starting to hurt.

...fortunately for 88 it was a cab who hit him. this means he/she probably has insurance and he'll get paid for what just happened to him. unfortunately for 88...the cab took off...wtf?! so now what? i ask if he feels like going to the doctor but he declines. "it's just swelling" as he put it. i can't force the man to go to the hospital so i take the last order off of him and tell him to head home and get rest...

j.dot...safe ride and have a good night kid. call me and let me know how you're doing...

6688...yeah, i'll wake up early and feel it out. i might ride my road bike tomorrow. im sure i'll be fine.

...didn't hear from him today but it doesn't bother me. the man needs rest. we need soldiers like him and i hope he heals quick...peace.

1 comment:

Rachel said...

safe ride and have a good night kid. call me and let me know how you're doing...

Sometimes that's all the family people get.